Phoenix Aged Care is here to support you with important care decisions. As an Approved Provider under the Aged Care Act, we offer quality care through government home care packages.
We provide a wide range of home care services across various categories, including support for seniors, adults with disabilities, NDIS participants, those recovering post-surgery, and individuals with complex medical needs. Our services include domestic assistance, social support, personal care, transportation, flexible respite care, nursing care, home and garden maintenance, allied health services, and lifestyle and wellness programs.
Our personalized care helps you and your loved ones maintain independence and enjoy a healthy, fulfilling life.
Our services can be funded either privately or through various government-subsidized programs, including:
We're here for you 24/7. Our care managers are accessible around the clock, every day of the year.
Phoenix Aged Care is owned and operated by locals who are dedicated to making a positive impact within the community.
We select only the best caregivers and ensure a perfect match through a precise process. Once paired, our caregivers undergo extensive training on the client's specific needs.
If you're not satisfied with a caregiver, a simple phone call is all it takes to find a better match. We can quickly make adjustments to ensure your comfort.
We strive to keep a consistent care team for you, so you always know who will be coming to your home. If a regular caregiver is unavailable, we’ll keep you informed and find a suitable replacement.
We carry all necessary liability coverage to protect our clients and their families. We're fully insured, and all employer-related expenses are covered, including work cover security.
Our staff are selected for their quality and are well-trained and qualified. Each team is supervised by a Care Manager, with your Care Plan regularly reviewed and updated as your needs change.
At Phoenix Aged Care, we don’t charge package management fees, so more of your budget goes directly towards care.
The Phoenix Aged Care Approach emphasizes quality in all we do, helping us deliver on our mission to improve the quality of life for those we serve.